Contacting Companies

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You Can’t Give Something And Then Take it Back Part III

Here's an update with regard to the FreshDirect coupon situation. For those of you who haven't been following this saga click here and then here for the complete back story. Tracy, a customer service representative from FreshDirect, called me to follow up on my emails to FreshDirect. She apologized that the mass email had been [...]

By | 2014-04-06T02:06:23+00:00 February 1st, 2010|Contacting Companies, Rants|Comments Off on You Can’t Give Something And Then Take it Back Part III

You Can’t Give Something and Then Take it Back Part II

Those of you who have been following my blog know that I wrote to FreshDirect.com when they rudely rescinded an offer for $20 worth of free food and a free rotisserie chicken. See previous post here.Well, it looks like I may get my free chicken after all! However, their justification for the email error still [...]

By | 2014-04-06T02:06:32+00:00 January 28th, 2010|Contacting Companies, Freshdirect|Comments Off on You Can’t Give Something and Then Take it Back Part II

FED EX Woes

I recently wrote about about my computer's untimely demise. See post here. Dell was of absolutely no help and insisted that my computer is having a "software issue" and even though it is under warranty the only thing they can do is wipe it clean (erase all the data) and reinstall the software.In an attempt [...]

By | 2014-04-06T02:07:12+00:00 January 9th, 2010|Contacting Companies|Comments Off on FED EX Woes

Earth’s Best Has Bested Themselves

As some of you may know, I recently contacted the Hain Celestial company (makers of Earth's Best Organic Baby food) regarding a free cooking class (see previous blog here). My mom also contacted the company on my behalf (see additonal blog here).Unfortunately, after all of my efforts to cash in on this offer, the free [...]

By | 2014-04-06T02:14:48+00:00 July 13th, 2009|Contacting Companies, Earth's Best|Comments Off on Earth’s Best Has Bested Themselves

The Mystery Book: Sarah Fader Private Investigator Strikes Again!

The other day I received a curious package in the mail. It came in a bubble wrapped envelope with my name pre-printed on the label. There was no company listed on the return address, but instead a random P.O.Box in St. Cloud Minnesota. The package was labeled "time sensitive."I was confused and slightly frightened. Despite [...]

By | 2014-04-06T02:14:49+00:00 July 7th, 2009|Anecdotes, Contacting Companies, Strange Interactions|Comments Off on The Mystery Book: Sarah Fader Private Investigator Strikes Again!

Bogus Free Cooking Class Part II – The Joys of Having a Jewish Mother

My mom read my blog about my experience with Hain Celestial and was angered by the customer service that I received. She called the company's 800 number and spoke to Patty, a supervisor at their company.She informed Patty about her daughter's poor customer service experience. She also told Patty about her daughter's mom blog where [...]

By | 2014-04-06T02:11:35+00:00 July 6th, 2009|Contacting Companies, Rants|Comments Off on Bogus Free Cooking Class Part II – The Joys of Having a Jewish Mother

Bogus Free Cooking Class

The other day, I was in the kitchen unloading my excessively healthy groceries. I went to put the organic sugar on the shelf when I noticed a sticker on the back of the bag; it read:"FREE COOKING CLASS."Well, you can imagine how excited I was. I love free things and I love to cook! So [...]

By | 2014-04-06T02:11:36+00:00 July 6th, 2009|Contacting Companies, Rants|Comments Off on Bogus Free Cooking Class

Adiri Bottles For Breastfed Babies

To my dismay, my son stopped taking a bottle at 5 months old. He now exclusively breastfeeds. I used to be able to nurse him and also give him breast milk in a bottle. But no longer.I was discussing my bottle issue with the mother of a 13 month old. She told me about these [...]

By | 2014-04-06T02:14:57+00:00 April 22nd, 2009|Adiri, Contacting Companies|Comments Off on Adiri Bottles For Breastfed Babies